Privacy Policy

KESHAH ("we", "our", "us") operates the KESHAH mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

Information We Collect

Account information: When you create an account, we collect your email address and name.

Usage data: We collect information about how you use the app, including session completions, streaks, and progress data. This helps us improve your experience and track your hair care routine.

Device information: We may collect device type, operating system version, and app version for troubleshooting and analytics.

Payment information: Payments are processed through Apple App Store and Google Play Store. We do not directly collect or store your payment card details.

How We Use Your Information

• To provide and maintain the KESHAH app
• To track your progress and personalize your experience
• To send important updates about your account or the app
• To improve our app and develop new features
• To respond to your support requests

Data Storage & Security

Your data is stored securely using industry-standard encryption. We use Firebase and other trusted third-party services to store and process your data. We take reasonable measures to protect your information from unauthorized access.

Third-Party Services

We may use the following third-party services:

• Firebase (authentication, database, analytics)
• RevenueCat (subscription management)
• Vercel (website hosting and analytics)

These services have their own privacy policies governing their use of your information.

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days. Some anonymized data may be retained for analytics purposes.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications

You can delete your account directly in the app under Profile > Delete account.

Children's Privacy

KESHAH is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email.

Contact Us

If you have questions about this Privacy Policy, contact us at contact@keshah.com